check in
Please arrive 15 minutes prior to your scheduled appointment. This will allow time for you to check in, and prepare for your services.

scheduling
To ensure that your desired appointment date and time will be available, we recommend that you schedule your next service prior to leaving the salon & spa.

cancellation policy
Because your services are reserved especially for you, we ask that you notify us in advance if you need to cancel or reschedule your appointment. Selected spa services must be reserved using a major credit card. If you need to reschedule or cancel an appointment, please notify us 48 hours in advance to avoid possible charges. Cancellations or reschedules less than 48 hours in advance will be charged at 25% of service price; less than 24 hours in advance will be charged at 50%. No-shows will be charged at 100% of the service price.

payment
We accept cash, checks, Visa, MasterCard, Discover and debit cards.

gift cards
Gift cards are a perfect year-round solution for any special occasion or thank-you. You may purchase our gift cards (at the salon or by phone) for a specific spa package, or in any dollar amount. We also recommend including the gratuity and sales tax as part of your gift. Gift cards are non-refundable, but they do not expire. You may also purchase gift certificates online. For more information and to purchase, visit our gift card page.

children & cell phones
To preserve our relaxing spa environment, our facility is reserved for adults. Children under the age of 18 are not permitted in the spa unless they are having services done. Also, please leave your cell phones and pagers turned off or at home.

about your spa visit
• Please leave your jewelry at home. We are not responsible for lost jewelry or other personal property.
• A light lunch can be provided upon request.
• Create a custom spa experience! Choose any of our salon or spa services, or ask us to design a package just for you.
• If you have any medical conditions that we need to consider, please advise your stylist, technician or therapist.
• If scheduling more than one spa service, reservations must be made using a major credit card.